Idyntic

Privacy Policy

Last updated: August 5, 2026

Welcome to Idyntic, a digital identity verification platform operated by Apexly Technologies Limited (RC 9589989) ("Apexly", "Idyntic", "we", "our", or "us").

At Idyntic, protecting the privacy and security of personal information is fundamental to how we design and operate our services. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your personal information when you use our website, create an account, fund your wallet, perform identity verification searches, or otherwise interact with our platform.

This Privacy Policy is designed to comply with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection laws and regulations.

By accessing or using Idyntic, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Scope

This Privacy Policy applies to all users of Idyntic, including:

  • Cybercafés
  • Business centres
  • Digital service providers
  • Corporate organizations
  • Individual users who access our services

This Privacy Policy covers personal information collected through:

  • The Idyntic website
  • User registration
  • Wallet services
  • Identity verification services
  • Customer support interactions
  • Communications between you and Idyntic

This Privacy Policy does not apply to third party websites or services that may be linked from our platform.

2. About Idyntic

Idyntic is a digital platform that enables users to perform identity verification requests through authorized third party identity verification providers.

Depending on the service requested, users may retrieve identity information using supported search methods such as:

  • National Identification Number (NIN)
  • Phone number linked to a National Identification Number
  • Demographic information

Following successful verification, users may generate supported document formats including:

  • Regular NIN Slip
  • Standard NIN Slip
  • Premium NIN Slip

Idyntic does not issue National Identification Numbers and is not affiliated with, endorsed by, or operated by the National Identity Management Commission (NIMC).

3. Definitions

For the purpose of this Privacy Policy:

Account means your registered Idyntic profile.

Personal Data means any information capable of identifying an individual directly or indirectly.

Processing includes collecting, recording, organizing, storing, transmitting, retrieving, using, disclosing, deleting, or otherwise handling personal information.

Identity Verification Provider means an authorized third party service provider that performs identity verification requests submitted through Idyntic.

Wallet means your Idyntic prepaid balance used to pay for services available on the platform.

Session Data means temporary information stored only during an active user session and automatically discarded after the session ends or expires.

4. Information We Collect

We collect only the information necessary to provide our services.

4.1 Account Information

When creating an account, we collect:

  • Full name (where provided)
  • Email address
  • Phone number
  • Encrypted password

Your password is securely encrypted before storage and is never stored in plain text.

4.2 Wallet Information

To enable wallet funding and payment processing, we may collect:

  • Virtual account details
  • Wallet balance
  • Transaction reference numbers
  • Payment status
  • Payment timestamps
  • Funding history

Payment card information and banking credentials are processed by our payment provider and are not stored by Idyntic.

4.3 Identity Verification Requests

When you perform an identity verification request, the information you submit depends on the search method selected.

This may include:

  • National Identification Number (NIN)
  • Phone number associated with a NIN
  • Demographic search information

This information is transmitted securely to an authorized identity verification provider solely to process your request.

4.4 Search Activity Logs

To maintain operational records and improve our services, we record limited metadata relating to searches performed on the platform.

This includes:

  • Date and time of search
  • Type of document generated
  • User account responsible for the request

Importantly, we do not retain the identity information returned from verification searches after your active session ends.

4.5 Customer Support Information

If you contact us, we may collect:

  • Your email address
  • Phone number
  • Support messages
  • Attachments you voluntarily provide
  • Communication history

This information is used solely to respond to your enquiries and improve customer support.

5. Information We Do Not Collect

To minimize privacy risks, Idyntic intentionally avoids collecting or retaining certain categories of information.

Unless required by law or operational necessity, we do not intentionally store:

  • NIN verification results
  • Personal information returned from verification searches
  • Browser history
  • Device fingerprints
  • IP addresses
  • Cookies
  • Marketing profiles
  • Advertising identifiers

At the time of publication, Idyntic does not use advertising cookies or behavioural tracking technologies.

Should analytics or similar technologies be introduced in the future, this Privacy Policy will be updated before such technologies become operational.

6. How We Collect Information

We collect information through several methods.

Information you provide directly

You provide information when you:

  • Create an account
  • Fund your wallet
  • Perform identity verification searches
  • Contact customer support
  • Update your account information

Information generated while using the platform

Certain information is automatically generated while using Idyntic, including:

  • Wallet transactions
  • Service usage records
  • Search timestamps
  • Generated document types

Information received from third parties

To provide our services, we receive information from trusted third parties including:

  • BudPay (payment processing)
  • Identity verification providers
  • Infrastructure providers necessary to operate the platform

We process such information only for the purpose of providing the services requested by you.

7. Legal Basis for Processing

Idyntic processes personal information only where there is a lawful basis to do so under the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws.

Depending on the circumstances, we process personal information based on one or more of the following legal grounds:

Performance of a Contract

We process personal information where it is necessary to provide the services you request, including:

  • Creating and managing your account
  • Processing wallet funding
  • Performing identity verification requests
  • Generating requested documents
  • Providing customer support
  • Maintaining transaction history

Without processing this information, we would be unable to provide the services available on Idyntic.

Compliance with Legal Obligations

Certain information may be processed where required by applicable laws, regulatory requirements, lawful government requests, court orders, or obligations relating to fraud prevention and financial record keeping.

Legitimate Business Interests

We may process limited information where necessary for our legitimate interests, provided such interests do not override your fundamental rights and freedoms.

Examples include:

  • Preventing fraud and abuse
  • Detecting unauthorized platform usage
  • Maintaining platform security
  • Improving system performance
  • Investigating service disruptions
  • Resolving customer complaints

Your Consent

Where required by law, we will obtain your consent before processing personal information for specific purposes.

Where processing relies on consent, you may withdraw your consent at any time, subject to any legal or contractual limitations.

8. How We Use Your Information

We use personal information only for purposes directly related to operating and improving Idyntic.

These purposes include:

Account Management

To:

  • Register user accounts
  • Authenticate users
  • Secure access to the platform
  • Reset passwords
  • Communicate important account information

Identity Verification Services

To:

  • Receive identity verification requests
  • Submit requests to authorized identity verification providers
  • Retrieve requested verification information
  • Generate requested document formats
  • Display verification results during an active session

Identity verification data is processed solely for the purpose of completing the service requested by the user.

Wallet Operations

We process wallet related information to:

  • Create virtual accounts
  • Record wallet funding
  • Debit wallets for completed services
  • Credit refunds where applicable
  • Maintain transaction records
  • Prevent payment fraud

Customer Support

We process support information to:

  • Respond to enquiries
  • Resolve technical issues
  • Investigate reported problems
  • Improve customer experience

Platform Security

Information may also be processed to:

  • Detect suspicious activities
  • Prevent unauthorized access
  • Monitor system integrity
  • Protect users and the platform against abuse

Legal Compliance

Where required by law, we may process or disclose information to:

  • Comply with lawful requests
  • Meet regulatory obligations
  • Enforce our Terms of Service
  • Protect the rights, safety, and security of users and Apexly Technologies Limited

9. Identity Verification and Document Generation

Identity verification is the core service provided by Idyntic.

When a user initiates a search, the information entered is securely transmitted to an authorized third party identity verification provider for processing.

Depending on the search method selected, this information may include:

  • National Identification Number (NIN)
  • Phone number linked to a NIN
  • Demographic information

Once verification is successfully completed, the returned information is made available only for the purpose of allowing the user to generate the requested document.

Supported document formats may include:

  • Regular NIN Slip
  • Standard NIN Slip
  • Premium NIN Slip

Returned identity information is held only for the duration of the active user session.

The information is automatically discarded when:

  • the session expires;
  • the user refreshes the page;
  • the user leaves the verification session; or
  • the session is otherwise terminated.

Idyntic does not intentionally retain verification results or generated identity information within its database after the active session ends.

However, for operational and auditing purposes, we retain limited metadata relating to completed searches, including:

  • search timestamp;
  • requesting user account; and
  • document type generated.

This metadata does not include the personal identity information returned by the verification provider.

10. Wallet and Payment Processing

Idyntic operates a prepaid wallet system that enables users to pay for services available on the platform.

Each registered user is assigned a dedicated virtual account for wallet funding through our payment provider.

At the time of publication, wallet funding and payment processing are provided by BudPay.

When you transfer funds to your assigned virtual account, BudPay processes the transaction and notifies Idyntic upon successful payment. We then update your wallet balance accordingly.

To facilitate wallet operations, we may process and retain:

  • Virtual account number
  • Bank name
  • Wallet balance
  • Funding amount
  • Transaction reference
  • Transaction status
  • Transaction timestamp
  • Wallet transaction history

Idyntic does not request or store your banking login credentials, transfer authorization credentials, or other sensitive financial authentication information required to complete a bank transfer.

As our platform evolves, we may integrate additional licensed payment providers to improve service availability and reliability. Any such providers will process personal information only as necessary to provide payment services and in accordance with applicable data protection laws.

Wallet transaction records are retained to maintain accurate account balances, resolve payment disputes, comply with applicable legal obligations, and ensure the integrity of our financial records.